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Privacy Policy · Last updated November 9, 2026

Privacy, in plain language.

SnoTeX has no accounts, contains no advertising or tracking software, and does not request access to your device's GPS or precise location. Here is exactly what stays on your device, what the app sends, what our servers record and how long it is kept.

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Last updated: November 9, 2026. This policy covers the SnoTeX app for iPhone and iPad and the website snotex.app, published by Axys Software LLC (“we”). It describes what the app does today.

The short version

No account

You do not sign in, and SnoTeX never asks for your name or email address.

No ads or tracking software

SnoTeX contains no advertising, analytics or crash-reporting software and no third-party SDKs.

No device location permission

SnoTeX does not request access to your device's location or GPS coordinates. Our web infrastructure may retain your IP address and an approximate country code in operational error logs when you use the service. Weather is for the station or ski area you view.

Your places stay on your device

Saved places, groups, comparisons and checklists are stored only on your device.

Plain requests

To get data, the app asks public services about stations and ski areas, which can see your IP address. If a request to our service fails, our server's error log can record it.

Feedback is your choice

Feedback is an email you review and send yourself, and you can leave out the extra details.

What SnoTeX keeps on your device

SnoTeX stores the following on your device only. We cannot see it.

  • The stations and ski areas you save, your groups, your Compare choices and your checklists.
  • Preferences such as dark mode, the trend window and the checklist reset interval.
  • The latest snow and weather readings SnoTeX downloaded, so the app can open without a connection. Saved readings can be out of date, and the app shows when each was observed.
  • A saved copy of the SNOTEL station list, which SnoTeX refreshes once it is more than 30 days old.

Deleting SnoTeX deletes this information. SnoTeX itself never uploads it. If you use iCloud Backup or a computer backup for your device, that backup can include the app's data under Apple's terms.

What your device sends when you use SnoTeX

To show current conditions, SnoTeX asks a few services for public data. None of these requests includes your name, email address, device location, advertising identifier, or any account or installation identifier, because SnoTeX has none. Every web request does reveal your IP address to the server that answers it, and includes a user-agent string that identifies the app. Requests to AxysWeather also carry the standard system details that iOS adds to such strings.

AxysWeather (api.axysweather.com)

Operated by Axys Software LLC. SnoTeX requests SNOTEL information using station IDs, which are public identifiers of fixed government stations, and date ranges. This is how the app gets snow depth, snow water equivalent, temperature and history.

National Weather Service (api.weather.gov)

Operated by NOAA's National Weather Service. To show a forecast, SnoTeX sends the fixed coordinates of the station or ski area you are viewing. These are the coordinates of that place, not of you. See the National Weather Service privacy notice.

Apple services

On a station's detail screen, SnoTeX asks Apple's MapKit service for the name of the nearest city to the station's fixed coordinates, under Apple's privacy policy. SnoTeX also asks Apple's StoreKit whether the app was installed through TestFlight or the App Store; no SnoTeX data is sent with that request.

Links you open

SnoTeX opens links, such as a ski area's website, community forums, avalanche center resources and this site's privacy and support pages, in your browser. Those sites are run by other people and have their own privacy practices.

What our servers record

AxysWeather, the service that provides SNOTEL data, is run by Axys Software LLC. Based on how it is built and configured:

  • Its application log records, for each request, the time, the request path (for example a station ID), the HTTP method, the response status and how long the response took. The application does not read your IP address, and it is built not to log request bodies, query strings or precise coordinates.
  • The service's application logs are rotated automatically by size, so older entries are overwritten by newer ones. They are not kept for a fixed number of days.
  • As configured, successful requests are not written to the web server's log. If a request fails with a server error, the web server in front of the service can write a diagnostic entry. That entry includes the time, the address requested, the response status, the app's user-agent string, the IP address of the device that made the request and a two-letter country code for it (both added by Cloudflare). The service itself never reads the address or the country code; they appear only in these web-server entries. We keep these entries to find and fix service problems.
  • The service is delivered through Cloudflare, a content-delivery and security provider. Cloudflare receives every request that passes through it, including the IP address, in order to deliver and protect the service, and handles that data as described in Cloudflare's privacy policy.

SnoTeX itself contains no advertising or analytics software, and the app sends information only to the services named above.

Feedback and support email

Feedback in the app opens an email to support@snotex.app in your Mail app. Nothing is sent until you press Send, and you can edit or delete anything in the message first.

  • By default the email includes your app version and build, device model and iOS version. The “Include app details” switch starts on and you can turn it off.
  • For a bug report, a diagnostics report can be attached: your offline status, counts of saved items and cached readings, and recent local diagnostic events. The “Include diagnostics report” switch starts on and you can turn it off.

We use what you send to reply to you and to investigate and fix problems. Your email is also handled by your own email provider and by the mail service for snotex.app.

How long information is kept, and how to delete it

This page does not state a fixed retention period for the items below. This is what we can say accurately:

  • On your device: until you delete the information in the app or delete the app.
  • AxysWeather application logs: until newer entries overwrite them. They rotate by size, not by a number of days.
  • Web-server error entries, including the IP address and country code: until the server's log size limits cause older entries to be removed. We do not currently publish a fixed period for them.
  • Support email: for as long as we need it to answer you and follow up, unless you ask us to delete it.
  • Cloudflare and the company that hosts this website keep their own records under their own policies.

To ask us to delete something, email support@snotex.app and say what you want removed. For a support email, write from the address you used. For a server error entry, tell us roughly when the problem happened: entries are identified by time and network address rather than by an account, so we can only remove what we are able to identify.

Diagnostics on your device

SnoTeX can keep a local log of technical events, such as whether a refresh succeeded or failed. In the App Store version this log is turned off and its screen is hidden. When it is on, it stays on your device and is never uploaded automatically. It leaves your device only if you include a diagnostics report in a feedback email.

This website

snotex.app is a simple website of static pages. It does not use cookies, analytics, advertising, or third-party scripts, fonts or images. Like most websites, its hosting provider's servers may keep standard access logs, such as IP addresses and the pages requested.

Children

SnoTeX is a general-audience app and is not directed to children. It does not ask for names, email addresses or other details about anyone, including children. Apart from any email you choose to send us, the only information our servers can record about a user is the technical request information described above.

Your choices

  • Delete the app to delete the information it keeps on your device.
  • Turn off “Include app details” and “Include diagnostics report” before you send feedback, or send feedback without either.
  • Ask us to delete a support email or a server error entry, as described above.
  • To ask a question about this policy, contact us at the address below.

Changes to this policy

If SnoTeX's data practices change, we will update this page and the date at the top.

Contact

Axys Software LLC. Email support@snotex.app.